Technology and Gig Apps: A Solution to the Hospitality Staffing Crisis
The hotel and hospitality industry is grappling with an unprecedented staffing crisis caused by a multitude of factors, including the prolonged aftermath of the COVID-19 pandemic. With the return of consumer travel, hotel and restaurant occupancy levels are nearly back to pre-pandemic levels, but employment lags behind, down by 17 percent from 2019 levels (U.S. …
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